Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (360) 384-3388 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Delivery Truck

Samuel's 5 Star Delivery Service is available at a nominal fee anywhere in Ferndale, Bellingham, Anacortes, Everson, Lummi Island, Edison, Mt Vernon, Camano Island, Sumas, Oak Harbor, Lynden, Marysville, La Conner, and more.

We want your delivery from Samuel's to be the best you have ever experienced. In fact, we guarantee your complete satisfaction with our delivery service.

5 Star Delivery Service Includes

  • Rolling out the red carpet for you - to keep your floors clean.
  • Placement of your new furniture by our own courteous and careful delivery personnel.
  • Basic setup of most items, such as attaching hardware, installing shelves, attaching mirrors and hutches, and setting up bed frames.
  • Cleaning glass, mirrors, tops of dressers, chests, and tables.
  • Removing all packing materials from your home.
  • Removing old bedding with purchase of new bedding.
  • A gift to show our appreciation for your business.
  • A follow-up phone call to make sure you are satisfied with your purchase.

The Day Before Your Delivery

  • We will call you the day before your delivery to give you a two hour time period for your delivery.
  • Our warehouse staff will unpack, inspect, and prepare your furniture for delivery. Fabric protection (if ordered) will be applied at this time.

On Your Delivery Day

  • We will notify you when we complete the delivery right before yours, to let you know that we are now on our way to your home.
  • To avoid accidents in your home, please remove all pictures, plaques, mirrors, loose rugs and any breakable items from the entrance and hallways that will be used by the delivery staff.
  • We will carefully place your new furniture in the truck, and protect it with padding and straps to prevent damage while in transit.
  • Traffic delays, difficult deliveries, bad weather, and other situations may delay our arrival time at your home. Our delivery staff will call you if we expect to arrive outside our our estimated time period.
  • If you must leave the house unexpectedly, please call our store so we can notify the delivery driver.
  • You can track your delivery here.

If you are not getting delivery

Store pick-up is available at no cost. Some items require assembly. Please bring packing materials (i.e., blankets, rope, etc.) To ensure that your furniture is ready for you, we require 48 hours notice. Our warehouse associates will be happy to load your vehicle; however, the responsibility of safely transporting your furniture is yours. Pick-ups are done on a first-come, first-served basis. Please be aware that if you choose our free pick-up option a trip charge will apply to service calls.

If you are not pleased with our 5 Star Delivery Service, we will gladly credit the delivery charge.